Shipping policy

After you place your order, it is promptly sent to our shipping team for processing. Once your order ships, you’ll receive a confirmation email with your tracking number.

Shipping Carriers
We work with a variety of trusted delivery partners, including YunExpress, USPS, DHL, FedEx, Aramex, and reputable local couriers depending on your location.

Processing Time
Our current processing time is 1–2 business days.

Estimated Delivery Times (Standard Shipping)
USA: 3–7 days
Canada & Mexico: 6–12 days
Europe & UK: 5–10 days
Australia: 3–7 days
New Zealand: 5–10 days
Singapore: 5–8 days
Other countries: 5–15 days

Shipping Warehouses
We ship from warehouses located in China. 

How do I track my order?
Once your order has shipped, you will receive an email with tracking details. Please allow up to 48 hours for tracking updates to appear after shipment. If you don’t receive tracking information within 2 days of the shipping confirmation email, contact us at info@cushfly.com and include your name and order number so we can assist you.

Missing Items
If your parcel arrives and something is missing, please email info@cushfly.com. In some cases, orders are shipped in multiple packages. If we confirm an error in fulfillment, we will send the missing item(s) using express international shipping to resolve the issue.

Client Support
If you have any questions, please reach out anytime at info@cushfly.com.